Core References

• The E-government Handbook for Developing Countries Washington, D.C.: World Bank, 2002, pp. 1-20. World Bank

  States that developing countries can use e-government practices to provide greater access to government information, promote civic engagement, make government more accountable, and provide development opportunities.

• Energy Regulatory Commission Web Sites Don’t Click (2000) Energy E-Comm.com. Energy E-Comm.com

  Describes best practices for web use by regulatory agencies.

Other References

• The Internet and Public Participation in Rulemaking Kennedy School of Government, Harvard University, 2003. Coglianese, Cary

  Describes how governments can evaluate use of the Internet to increase public participation.

• Privacy Impact Assessment Guidelines: An Essential Tool for Data Protection Victoria, BC, Canada: David H. Flaherty, Inc., 2001. Flaherty, David

  An online guide to assessing privacy needs and impacts of government information on privacy.

Key Words

Information, Transparency, Privacy, e-Government